Owners

Second Home Property Management was first conceived when one of the founders was traveling abroad and utilized a vacation rental in France. The property was described as being high end, in a great neighborhood, and was at the higher end of price per night. Upon arrival, the property was filthy, and half of the “standard items” weren’t functional. She spent the first three hours in Paris cleaning and washing linens. That is where the idea for Second Home was born. At Second Home we want every traveler to feel like they are getting the treatment they would at a luxury resort. The guest can rest assure their vacation home has been freshly cleaned, all room items are functioning, and that it will be stocked with a combination of local and quality name brand products. A concierge will call to ensure their stay is satisfactory and all needs and requests are being met. We not only know that a stay at one of our properties is intended to be a joyful and memorable experience, but we also are acutely aware that every property is an investment to the owner. We maintain a full property maintenance schedule for our owners so that they can rest assured their investment is being looked after and maintained as though they were caring for it themselves.  At Second Home we take pride in setting a higher standard for property management for both our vacationers and our owners.

Our staff is very responsive and in tune, using tools and systems that are tailored to support your unique needs and preferences at every step. We are available 24/7 for owners and guests. We'll convert inquiries into bookings, help with permitting and regulations, carefully screen travelers, troubleshoot issues with current guests, minimize charges for your home, and more. 

 We supply each vacation rental with supplies such as soaps and coffee that are locally hand made by St. Augustine residents and business owners. We believe this is just one way that Second Home promotes our neighborhood, local businesses and contributes to the economic growth in our community. We love St. Augustine and everything in  it. These personal touches show guests a small portion of why St. Augustine is so uniquely beautiful!

We have partnered with the latest technology based vacation rental software system that enables owners, staff, and guests access to specific Second Home portals. These portals contain real time updates and status changes of each property. 

Each property will be connected to over 100+ popular travel networks and channels like Airbnb, Vrbo, Trip Advisor and many more.

Smart Home integration through out the vacation home will aide in security and convenience along with money and energy saving utilities. Each home will be connected to an internal hub that allows remote control of door locks and HVAC controls.